How do I place an Order?
What's your COVID-19 delivery precautions?
In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers. Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority. There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.
Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered. You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.
We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.
How long is the shipping time?
Processing time is: 1 to 3 business days, and the shipping will need 7 to 14 business days.
When your order is shipped you will be nitified by email.
I just placed an order, when will it ship?
How much will coast me the shipping?
We offer FREE SHIPPING to USA
· Shipping Country: USA
· Estimated delivery time: 7 to 14 business days
· Price: FREE
How do I check the status of my order?
Which forms of payment can I use?
How secure is shopping? Is my data protected?
What guarantee can i have when shopping online
We accept payments with most used credit cards via Stripe wich is the most trusted online payment processor for internet businesses, and Paypal payment. At checkout you have to choose between this two secure payments methods.
Using your credit card is secured by Stripe, and all transaction are encrypted with SSL encryption algorithm, also you have to know that we never store your credit card information in our system.
This two payments methods offers Buyer protection and favors consumers by providing a secure gateway and good refund policies.
Can i be refunded if i have received wrong or a damaged item?
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy
If you have any further questions, please don't hesitate to contact us at email@example.com.