How can I cancel an order?
If you have changed your mind and want to cancel your order please contact us within 1 hour of the purchase, email firstname.lastname@example.org and we’ll help cancel or find an alternative solution, past 1 hour you can contact us, but we can't guarantee the cancelation, we are really sorry! we try to process orders and ship them out as quickly as possible.
I accidentally canceled my order, can I resume it?
If you’ve canceled your order on our website and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email email@example.com if you have any questions — we’re here to help.
I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at firstname.lastname@example.org (and include your original #LSW_Order_number) and we’ll take a look!
I don’t see the option to self-cancel! How can I cancel my order?
If you’ve placed an order contains a gift card, please email email@example.com as soon as possible (including your #LSW_Order_number and cancel/change request) and we can help.